DELIVERY POLICY – 5* PHARMACY
5* Pharmacy delivers to all counties in Ireland, Northern Ireland and mainland United Kingdom (with the exception of The UK Islands, Channel Islands, The Scottish Highlands & Islands).
5* Pharmacy’s deliveries to Ireland, Northern Ireland and the rest of the UK are shipped with An Post and DPD.
Delivery in Ireland and Northern Ireland:
Orders usually take between 2-4 working days to be delivered in Ireland and Northern Ireland except for Bank Holidays, Black Friday weekend and during sale times where orders can take between 5-7 working days. There may be slight delays due to the ongoing COVID-19 pandemic, please bear with us. Delivery fee is €6.20 with An Post and free for orders over €60 in RoI and £70 in NI.
Click and Collect:
5* Pharmacy offers a FREE click and collect service from our associate pharmacies Slane Pharmacy, Co. Meath and Tullyallen Pharmacy, Co. Louth. Orders usually take up to 48 hours from Monday to Friday and up to 72 hours at the weekend.
Delivery to the United Kingdom:
5* Pharmacy’s orders to mainland United Kingdom can take between 3-5 working days except for Bank Holidays, Black Friday weekend and during sale times where orders can take between 5-10 working days. There may be slight delays due to the ongoing COVID-19 pandemic, please bear with us. Delivery fee is €9 with DPD and free for orders over £70.
5* Pharmacy is regretfully not delivering internationally regretfully due to disruption to postal networks around the world which have been severely impacted by the Covid-19 crises.
ADDITIONAL INFORMATION
In the unlikely event that an item you have ordered is out of stock, 5* Pharmacy will notify you immediately to inform you of any possible delays.
It is the buyer’s responsibility to ensure that the full and correct shipping/delivery information is supplied at checkout (please review carefully before confirming your order) and that your package can be received at your address. Should it occur that delivery be impossible and that the package is returned to us, the sender, the buyer will be subject to shipping fees for resending of goods. NB 5* Pharmacy will only resend your order after you, the buyer, pay an additional shipping fee. If the order is subsequently cancelled after being returned to sender, a restocking fee of €5 / £5 will apply to each order and will be deducted from the refund amount.
We use reliable postal services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales.